New owners of the Nexus One, the latest touch-screen smartphone to run on Android, Google’s mobile operating system, have found themselves at a loss when it comes to resolving problems with the handset. They cannot call Google for help, and the company warns that it may take up to 48 hours to respond to e-mail messages.
Unlike other phones that run on Android, like the Motorola Droid or the T-Mobile G1, the Nexus One was developed and branded by Google and is sold directly by the company to customers.
But ever since the phone went on sale Jan. 5, customer forums have been filled with a cacophony…….
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